Want new features? Check out the news on the latest version of Collect! available. Members can download new enhancements FREE! Interested in new features available but not currently on a Membership? Please contact us for pricing. Enhancements may be purchased separately.
“ We very much enjoy Collect!... your onsite and after sale service amazes me. ” Craig B.

System Db Error -26

S_TRFREE -26

Cannot free locks within a transaction.

Collect! has attempted to free a lock within a transaction. Write locks cannot be freed within a transaction. Similarly, read locks cannot be freed inside a transaction unless the free read lock option has been set in a call to d_rdlockmodes.

First steps to try to resolve this issue:

1. Get everyone out of Collect!

2. Shut down and reboot your server.

3. Start Collect! again.

4. If the error occurs again right away, please refer to the Collect! Application Log for details. The logs may give you the answer you need.

tip.gif To access the Application Log, select System from the top menu bar and then select Diagnostics, Application Log. Ensure that the choice, Database, is selected with a check mark.

If your issue is still not resolved, please report the error to Collect! Technical Services. Please be prepared to outline the exact steps you took to produce the error so that we can help resolve it as quickly as possible.

Was this page helpful? Do you have any comments on this document? Can we make it better? If so how may we improve this page.

Please click this link to send us your comments: helpinfo@collect.org

Collection Advisor Veracode Verified RMA ACA Member